Privacy Policy

Last updated: 02-27-2026

AI Conversion Doctor (“AICD,” “we,” “us”) provides a website and software platform that audits websites and provides conversion optimization recommendations. This Privacy Policy explains how we collect, use, and share information when you use our website and services (the “Services”).

1. Information We Collect

We collect information in three main ways:

A. Information you provide

  • Account information: name, email address, password (hashed), and optional profile details you submit.
  • Workspace and billing information: business name, site domains, plan selection, and related settings.
  • Support communications: messages you send us and any information you include.

B. Information collected automatically

  • Usage data: pages viewed, features used, clicks, timestamps, device/browser info, and IP address.
  • Cookies and similar technologies: used for authentication, security, preferences, and analytics.

C. Customer website data (audit and telemetry)

Depending on your plan and configuration, AICD may process:

  • Public website content you ask us to audit (URLs, page HTML/text, metadata, screenshots).
  • Audit artifacts and outputs (reports, identified issues, scoring, recommended changes).
  • Telemetry events if enabled (conversion-related events and limited context). We do not intend to collect sensitive personal data through telemetry.

You control what sites you connect and what telemetry you enable. Do not submit or configure AICD to collect sensitive personal information unless you have a lawful basis to do so.

2. How We Use Information

We use information to:

  • Provide and operate the Services (run audits, generate reports, deliver exports).
  • Authenticate users and secure accounts.
  • Enforce plan limits and prevent abuse.
  • Improve product performance and reliability.
  • Provide customer support and respond to requests.
  • Process payments and manage subscriptions through our payment providers.
  • Comply with legal obligations and protect against fraud, misuse, or security incidents.

3. How We Share Information

We may share information with:

  • Service providers that help run the Services (hosting, databases, email delivery, analytics, error monitoring, file storage, payment processing). They process data on our behalf and are required to protect it.
  • Payment processors (e.g., Stripe) to process transactions. We do not store full payment card details.
  • Legal or safety disclosures when required by law, to protect rights/safety, investigate fraud, or enforce policies.
  • Business transfers if we are involved in a merger, acquisition, financing, or sale of assets.

We do not sell your personal information.

4. Data Retention

We retain data as needed to provide the Services and as described by your plan:

  • Audit artifacts and report outputs may be retained for a limited time based on your plan.
  • Metadata may be retained longer for operational, security, analytics, and billing purposes.
  • You may request deletion of your account; some records may be retained as required for legal, security, or billing compliance.

5. Security

We use reasonable safeguards designed to protect information, but no system is 100% secure. You are responsible for maintaining the confidentiality of your credentials and restricting access to your account.

6. Your Choices and Rights

Depending on your location, you may have rights to access, correct, export, or delete your information. You can:

  • Update your account/profile details in the app (if available).
  • Disable certain cookies through your browser.
  • Request data access or deletion by contacting us at support@aiconversiondoctor.com.

7. International Data Transfers

We may process and store information in the United States or other locations where our providers operate. By using the Services, you consent to these transfers where permitted by law.

8. Children’s Privacy

The Services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect data from children.

9. Changes to this Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date and may notify you of material changes.

10. Contact

Questions or requests: support@aiconversiondoctor.com
Business name: AI Conversion Doctor LLC
Mailing address: 1908 E Osceola Pkwy, Kissimmee, FL 34743